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Questions

What people ask us most, answered plainly.

01

What is Sheenivo?

Sheenivo is a free information website from The Nelson M Group LLC that explains makeup labels, shelf life, clean tools and nail care basics in plain language.

02

Does Sheenivo sell makeup or nail products?

No. We do not sell products or services, make product recommendations or make medical claims.

03

Can you tell me what to put on my skin or nails?

No. We explain how labels work. For anything about your own skin, eyes, nails or health, ask a qualified professional.

04

Will you refer me to a retailer, salon or clinician?

No. We do not recommend, rank, match or refer you to retailers, salons, clinicians, or any other provider.

05

Do you share my details with brands or retailers?

No. We do not sell, rent or share your personal information with brands, retailers, salons or other partners. Our Privacy Policy describes the limited cases where information is handled by service providers.

06

What do I get when I sign up?

Plain-language emails about the topics you choose. If you opt in to texts, you also get short texts pointing to the same guides.

07

Do I have to agree to texts?

No. Texts are optional, with two separate unchecked boxes. You can sign up without ticking either one.

08

How often will you text me?

Message frequency varies, up to about 8 a month. Msg & data rates may apply.

09

How do I stop texts?

Reply STOP to any text. Reply HELP for help. You can also email [email protected].

10

How do I stop emails or delete my information?

Use the unsubscribe link in any email, or write to [email protected].

11

What does non-comedogenic mean on a label?

It is a maker’s term meaning a product is formulated to avoid clogging pores. See shade words.

Read it like a label.

Free, plain-language makeup and nail care guides by email. No products to buy, no medical claims, nothing shared with partners.

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